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Frequently Asked Questions


What is the raw material used ?

Grade A Government Plantation Grown Teakwood

What is the Moisture Contents of the wood ?
All of our wood is kiln-dried with MC of Teakwood : 10-12 %.

How about the packing ?
 ◦ For Garden Furniture :
   Assembled : Corrugated Paper
   Knockdown/Folding : Corrugated + Box

What is Term of Payment ?
 ◦ Irrevocable L/C at sight can be negotiable at any bank
 ◦ Down Payment 50% and the rest after B/L date

How long is the production time ?
About 7-8 weeks upon receipt of Down Payment or Copy L/C

What is the minimum order ?
1 x 20' container

Can the Buyers have their own design ?
We are always welcome for custom design order.

Is the container has fumigation ?
Each container is fumigated and having Fumigation Certificate, this is to avoid any kind of bugs or insects

What kind of your finishing for your products ?
 ◦ For Garden Furniture : Fine Sanding or other upon request.

What kind of wood is Teak ?
Teak is a very hard wood grown in Southeast Asia. The teak that we use is plantation grown, rather than taken from the existing rainforest. This fine-grained wood contains both soft and hard grain. Teak is termite proof and resistant to rot and warping. This durability makes it ideal for outdoors. Because of these characteristics and its beautiful timeless appearance teak is known as THE KING OF TIMBERS. Because of teak's durability and striking appearance it is extensively used in the marine industry. The natural oils present in teak are found to make it more water-resistant. In a harsh marine environment, however, some maintenance is required to keep the original beauty and color of the teak.

What happens if I leave my teak untreated ?
The natural oil in the teak will often dissipate causing the teak to take on a light gray or silver appearance. A protective product ideal for teak is teak oil. It may be used to arrest the weathering process and enhance the beauty of the teak. However, for those teak owners who like the silver-gray appearance of the teak no oiling Is necessary and very litter maintenance is required. All that is required is an annual scrub with soapy water to remove any accumulated dirt.

What are those dark brown spots on my teak ?
The dark brown spots visible on the teak are old oxidized oil

Should I be concerned about the appearance of small surface cracks ?
This is a characteristic of all timbers and will not affect the strength or durability of your furniture. These small cracks are the natural effects or changes in the seasons and the wood absorbing or releasing atmospheric moisture.

How can I remove this oxidized material and old finish ?
In advantageous is to know what was used on your teak before. However, a light sanding will be needed if your teak has been finished. Many oils can be removed with a good one-part teak cleaner. It would be advisable to give your teak piece a final cleaning with a good teak cleaner before applying any other protective product.

Why is cleaning the teak so important ?
Very often people are so anxious to apply products to their teak to enhance the beauty of their timber that they rush through the cleaning process. This can often shorten the life of you protective coating as well as allow it to penetrate unevenly. Clean teak will allow even penetration and good bonding with any type of protective coating you choose to use.

What factors can affect how long my protective product will last ?
Cleaning: If your teak is properly cleaned, your protective product will last longer and bond better.
The Environment: Elements such as heat, salt water and UV rays can shorten the life span of your teak care product. The worst is being the UV rays.
Location and Position: Teak furniture that is on a swimming pool platform, being subject to heavy ware or fully exposed to the weather will require more application of a protective maintenance coating more often to retain it's honey appearance. Horizontal parts of your furniture are more prone more to UV damage than vertical parts

 

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